Monday, June 02, 2014



"I always say there are a hundred U.S. senators and eight people with their own show." Lorne Michaels

"The other set of effects, which is more narrowly targeted at the media industries, is that typically the new companies don’t take the profits of the old companies; they make the profits of the old companies go away. You end up having to shift from operating in a position of scarce resources and abundant profits to a world of abundant resources and scarce profits. And the design of businesses and organizations in that second world is very different from that first world."  Clay Shirky

"Smartphones have gotten us used to things that are mostly software and, consequently, get better over time. Every other manufacturer of durable goods will have to follow suit. Their overall success will likely be a product of how well they adapt to this new fact of life."  Phil Windley

Today's image: Lightning Strike Over the Pacific. By Craig HudsonReg Saddler. Thanks for sharing.


Your station sucks

Working in the so-called legacy or old media world ain't what it used to be. Preserving share has never been more difficult, the hard work of growing share never more formidable.

These challenges are made increasingly complex by media's nature, it's one of what Paul Valery called the "delirious professions...all those trades whose main tool is one's opinion of one's self, and whose raw material is the opinion others have of you." In other words, the high-wire acts - those careers where everyone is entitled to an opinion about one's work. Examples: politicians, artists, writers, actors, athletes, singers, musicians, dancers, journalists, comedians and broadcasters.

Accordingly, there's no shortage of opinion about media's present condition, no lack of crystal gazing and wishing out loud. About those employed as "creative people," the legendary critic John Leonard wrote "Each is asked every minute of the day to be original: unique."


Buzz Bennett, a celebrated radio programming ace, nailed it; told the station's receptionist didn't like his new format he said "Everyone has the right to program."

Media folk do their jobs in public, they work in a virtual fishbowl. Moreover, the advent of social networks has endowed public expression with a practically frictionless ease and the velocity of light. The opinions have always been there, the sea change is our new hyperconnectivity.

There are a lot of conversations going on inside the broadcasting trade about the present and future challenges of Broadcasting. For the purposes of this post, allow me to reduce one of those conversations to fifteen words: how do we effectively prepare for the future while remaining competitive and successful this quarter?

Reid Hoffman says "Starting a company is like throwing yourself off the cliff and assembling an airplane on the way down." The challenge for broadcasters is doing what Reid suggests while also working full-time on another demanding job.

In the argot of popular business writings, broadcasters find themselves up against Christensen's Innovator's Dilemma and a need to develop a time-sensitive solution set to affect the potential crossing of a Moore's Chasm. How can Broadcasters optimize present performance and be better prepared for the road ahead? Let me suggest a first step. 


The metrics, stupid

Broadcasters have need for a more comprehensive set of audience and revenue metrics especially at the local and regional levels. This is a critical matter as data could provide the inherent advantages of situational awareness. Where are we? How are we doing compared with all available options? 


The old saw applies here - what we measure gets attention.

We have some grasp of the national and global numbers. For example, one IAB/PwC measure of US time spent with media vs ad spend in 2013 puts TV's share of time spent at 38% with 45% of ad spend, Radio getting 12% of time spent with 10% of the ad spend.

We know from another IAB/PwC measure, Internet ad spend in the US was #1 last year eclipsing Broadcast TV revenues for the first time. We know that Broadcast Radio ranked fifth in revenue behind Internet, Broadcast TV, Cable TV and Newspaper. What we need is a richer perspective of the whole mediascape, a fresh sense of marketplace consumption and revenues. 

Kevin B. Sweeney, one of the great advertising sales and marketing mavens of the 20th century, was known for his list of "Ten Questions" every Broadcast Radio manager needed to be able to answer. One of the ten, list your local newspaper's top 100 advertisers, was intended to shift focus, improve productivity. 


To move forward effectively, Broadcasters need better treasure maps and scorecards.

Broadcast has done a good job of developing vertical competitive tracking systems. To date these have been focused on more and more granular, real-time data about the Broadcast silo. Competitive defined by direct competitors - the Broadcast guys across the street. This well-intended effort has advanced an acute myopia. The reality is, the majority of ad and marketing spend in every market is captured by non-broadcast properties while Broadcasters continue to be almost exclusively preoccupied with broadcast spend.

Again, what's needed is insight which captures the bigger picture. How did Broadcast do last month compared not just with other Broadcast competitors but with all available options - a more complete understanding of consumption and ad spending in our market. Fundamentally, this represents embracing a new and more realistic definition of what's happening in the marketplace.

We are living on the edge of a brave new world. One which is less about Radio and TV and more about audio and video. Less about Newspaper, Print and more about text. 

For the record, my take is Nielsen will step up and do an outstanding job of providing some of the new audio and video data needed by Broadcasters.

To be continued: Next, creating a local media ecosystem.

Good reads: Fred Jacobs has a great post on the state of commercial Radio. Read "The Flat Radio Society" here. Tom Asacker suggests we "Create some drama," his latest writing is worth the jump here.

ICYMI: Recommended reading: Fiction: Two great reads from 2013. The Goldfinch by Donna Tartt [AMZN] and Lexicon by Max Barry [AMZN] Non-Fiction: The book we all need to read and keep reading is How to Write Short - Word Craft for Fast Times by Roy Peter Clark [AMZN]

Thanks for stopping by.

Tuesday, March 05, 2013


"You shouldn't get attached to a feature set. You should get attached to a problem you’re solving." Caterina Fake

"If you’re not prepared to be wrong, you’ll never come up with anything original." Sir Ken Robinson

"If you are not prepared to be fired over your beliefs...you are working on the wrong project." Tom Peters

Today's image: This Little Banksy Bird Can Sing. By Thomas Hawk Great capture of a Banksy in San Francisco. You can view a Banksy set by Thomas, here. As always, thanks for sharing, Thomas.

Welcome back. So good to see you again. It's been too long since I first knew it had been too long.

Allow me to invite your attention to this must-see video. The Art of Asking, a simply wonderful talk by Amanda Palmer. Thank me later.


Wednesday, March 07, 2012

"The schism between content creators and platforms like Kickstarter, Tumblr and YouTube is generational. It's people who grew up on the Web versus people who still don't use it. In Washington, they simply don't see the way that the Web has completely reconfigured society across classes, education and race. The Internet isn't real to them yet." Yancey Strickler

"Entrepreneurs need to be reminded that it's not the job of their customers to know what they don't. In other words, your customers have a tough enough time doing their jobs." Mark Cuban

"We believe that America is at a major digital turning point. Simply, we find tremendous benefits in online technology, but we also pay a personal price for those benefits. The question is: how high a price are we willing to pay?" Jeffrey Cole

Today's image: An Eye for Art by Rich Miller Beautiful. Thanks for sharing.

Lot's of exciting things happening. Thought I would share some interesting things I've found on the way to finding other interesting things. First, this wonderful commercial for the Guardian's open journalism initiative which imagines how the Guardian might cover the story of the Three Little Pigs in print and online.




"Who decides what gets sold in the bookstore?" Seth Godin on what's happening and not happening in the book trade. He raises important issues that deserve attention and discussion. You may find the writing here and while you're there do click through and read his new Stop Stealing Dreams manifesto. Also recommended: INTERVIEW: Seth Godin on Libraries, Literary Agents and the Future of Publishing as We Know It, here

Two reads about the dead tree gang. The Collapse of Print Advertising in 1 Graph - Derek Thompson via The Atlantic, here. The latest findings from Tom Rosenstiel and team - Pew's Project for Excellence in Journalism - are available. Read How Newspapers are Faring Trying to Build Digital Revenue here

Here are two good reads, I enjoyed both.

David Weinberger. Amazon info


Gary Hamel. Amazon info



I'm preordered and awaiting the new Jonah Lehrer. Amazon info


Bravos: The Flipboard team continue to do exceptional work, their iPhone app is tight and I highly recommend it. Slate debuts the Slate Book Review, a new monthly Dave Winer, the uber-cool ace of blogging (and other innovation including RSS) marks 15 years of Scripting News, here We can all learn something from Dave.

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Thursday, February 16, 2012


Paul Gallis
1924 - 2012

Paulie Gallis was an original, a charming bigger-than-life character, a force of nature. All who had the good fortune to know him would agree, Paulie was different, a remarkable personality like no other, he was simply unforgettable. He was the affable Greek endowed with street smarts from his salad days on the hardscrabble side of Chicago. A self-made man, Paulie's endearing persona conquered all. Smitten in his youth by the bright lights of the entertainment industry, he talked his way into show business. He got in the game working for tips, running errands and doing other valet tasks for performers, vaudevillians, that played the legendary Chicago Theatre. Serving others became his life's work. He earned a sterling reputation for his uncommon dedication to clients as well as the selfless hard work, persistence, and contagious enthusiasm he invested in every project.

Perhaps Paulie's greatest gift was his great love of life. He loved people and could be counted on to find the pure joy in every day, the hidden good in every situation. Joie de vivre! It was within his power to change the climate of any room he entered, his ability to read and work a room was peerless. Moreover, Gallis engaged all unconditionally as equals. He was as comfortable in the company of strangers as he was with his superstar clientele. He treated the unknown pick up musician and the wannabe vocalist with the same grace, respect, interest and good manners he'd routinely shown Tony Bennett and his many other famous clients and friends.

In the too often brutally competitive, harsh world of record promotion Paulie Gallis was the outlier. Known for his always refreshing sense of humor and easy going style, Gallis got the job done but he did it his way. His distinctive voice and  authentic laugh made indelible impressions. Ever the gentleman, he is remembered as "sweet" and "nice" rare qualities indeed in the music promotion trade. He cared seriously about the work at hand however he also cared deeply about the people involved in that work. Generous to a fault, Paulie Gallis gave his name and countless hours of work to projects which offered little if any promise of a return. Kind and thoughtful, he was a mensch, the class act that made a difference whenever he was involved.

An unabashed evangelist of all things Chicago, Paulie was an exceptional and vocal advocate for the unsung greatness of his beloved Third Coast, that so-called Second City. When a label head offered him a major executive post which would have required his leaving the flatland and moving to the west coast, the now famous Gallis rejoinder was "If I feel the need to look at mountains I'll buy a can of Folgers Coffee."

Of course, no writing about Paulie would be complete without his unique calling card - those little yellow stickers he placed on the black vinyl he promoted. Truth be told, those stickers are the subject of many a good story. From Billboard's Claude Hall discovering one that just appeared on the door of his Sunset Boulevard office to rival promoters finding a THANKS from Paulie plainly visible above the coin collection basket of their home exit on the Illinois Tollway. Truly, Gallis was the go-to guy, the savvy problem solver, the quintessential world-class promoter.


I feel blessed to have known Paulie Gallis, honored and humbled to say he was my dear friend. I love this incredible man and miss him much. We'll not again see his like. Sui generis. Paulie would not appreciate this writing because it's all about him and over the many years I knew him it was never about him. He wouldn't allow it. What he enjoyed was talking about others, especially his family and friends. He invariably preferred the conversation filled with genuine concern, interest, curiosity and appreciation about what everyone else was doing. As he often said to me "We're here to help other people. Who have you helped today?"


Paul Gallis photo courtesy of Fred Winston


Monday, November 07, 2011


"It’s harder to imagine the past that went away than it is to imagine the future. What we were prior to our latest batch of technology is, in a way, unknowable. It would be harder to accurately imagine what New York City was like the day before the advent of broadcast television than to imagine what it will be like after life-size broadcast holography comes online. But actually the New York without the television is more mysterious, because we’ve already been there and nobody paid any attention. That world is gone." William Gibson

“Content is always shaped by the container.” Robert Tercek

"Productive paranoia is the ability to be hyper-vigilant about potentially bad events that can hit your company and then turn that fear into preparation and clearheaded action." Morten T. Hansen

Today's image: Afternoon sun by Fred Winston. Great shot. Thanks for sharing.

Welcome to the countdown. The waning days of 2011. The stage setting days which serve as the 2012 prologue. All the best to you, may you deliver your 2011 numbers and then some.

My thought is these are some of the most important issues for 2012. They deserve your attention, consideration, study, discussion and critical thinking. Thereafter, decisive action is required.

Mobile
Social
Cloud
HTML5
Data
Real-time
Revenue development
Metrics (Related: Dashboard Design)
Talent

In the coming weeks I'll blog about each issue.

On mobile, let me suggest too few media properties have made the investment required to create a solid mobile version of their website. In 2012, this is no longer optional, it's not a luxury or a nice-to-have, a mobile version of your site will be required for you to stay competitive. Having an app is fine, however, it is simply not a substitute for a great mobile version of your site.

This past week, Google began asking if you're "READY TO GO MO?" They've launched a mobile initiative that you may use to learn more about what it takes to be mobile-friendly and you may also test your site's mobility, here.

Believing it important to eat my own dog food, I was able, with Google's help, to launch the mobile version of N=1 this past summer.

Wanted: leadership in sales innovation and revenue development. Two recent exhibits of the ongoing revenue crisis in both donation-supported and ad-supported media. This round, it's broadcast television, public and commercial.

In harm's way: Ebert Presents At The Movies. Roger Ebert writes "Unless we find an angel, our television program will go off the air at the end of its current season. There. I've said it. Usually in television, people use evasive language. Not me. We'll be gone. I want to be honest about why this is. We can't afford to finance it any longer."  The show is cleared in all of the top 50 markets by public stations. Affiliates get the show for free. It's produced at WTTW in Chicago and distributed by American Public Television (APT). The catch? Roger is the only source of funding. They have been unable to attract the underwriting needed to cover costs. Tragic. Read Roger's column, here.

Sales Couldn't Sell "The Simpsons" by Fred Jacobs via jacoBLOG

Bonus: Radio programming ace, Mark Edwards blogs about the first tribe of wireless. Is Local Radio Dead? In Some Ways It Is, But Owners Don't Know It Yet, here