"Look for what is missing. Many know how to improve what's there; few can see what isn't there." William Swanson

From Swanson's Unwritten Rules of Management, unwritten rule number four:

"It is human nature to focus on what is in a presentation, but sometimes what isn't there is even more important.

Always think about what's missing; it's amazing what you'll find.

This is what leaders are looking for in individuals who are coming up in the organization. Are these individuals pushing the corners of the box? Are they energizing the team and its thinking?

This is a rare quality that few have. It can and should be developed."

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